Beyond Duty of Care: Balancing Care and Financial Sustainability in a Rapidly Changing Global Landscape

Global leaders at the Cigna Summit 2025 explored how organisations can balance workforce well-being with financial sustainability in a changing world.

On June 25–26, 2025, global leaders and health experts convened in Vienna for the Cigna Healthcare Health Summit to explore the evolving concept of Duty of Care in today’s unpredictable world. The event underscored the urgent need for international organisations to rethink how they support workforce well-being while maintaining financial sustainability.

Three Core Insights Emerged:

1. Workforce health is mission-critical – Employee well-being directly impacts organisational success.
2. Proactive strategies matter – Early interventions and smart investments lead to sustainable health outcomes.
3. Collaboration accelerates progress – Shared learning across organisations strengthens collective resilience.

Five Strategic Actions for Organisations:

• Prioritise prevention through lifestyle medicine and early intervention.
• Expand culturally adapted workplace health programmes with measurable ROI.
• Use data to track trends and guide decisions.
• Combine digital health tools with human support during critical moments.
• Embed well-being into leadership, policy, and organisational design.

The consensus was clear: the challenges are real, but so is the opportunity. By acting now and working together, organisations can build healthier, more resilient teams and ensure long-term success.

Diving Deeper: A Strategic Blueprint for Duty of Care

We have curated a comprehensive white paper that expands on the insights shared at the Cigna Healthcare Health Summit 2025, offering a deeper exploration into the evolving role of Duty of Care in global organisations. It captures the essence of the discussions held in Vienna, distilling expert perspectives into actionable strategies. From prioritising workforce health to leveraging data and digital innovation, the paper provides a roadmap for leaders seeking to build resilient, future-ready organisations. Whether you're shaping policy, designing health programmes, or driving cultural change, these insights will help you navigate complexity with clarity and purpose.

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Download the white paper